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Managing Your Payer Enroll Services Account

How to submit a new enrollment, update the clearinghouse on an existing enrollment, and add a user in payerenrollservices.com.

Written by Nanda Guntupalli

TLDR; this article walks you through the instructions to update the clearinghouse on an existing enrollment, and add a user to an existing enrollment.

Overview

Payerenrollservices.com is a tool through Change Healthcare used by many payers to manage ERA and EFT enrollments.

  • You must have a Change Healthcare login to access payerenrollservices.com.

  • Only one admin can be associated per TIN unless a user is added after an initial enrollment is completed and approved.

Submitting a new enrollment

  1. Select Enroll New TIN

    Enroll New TIN button

  2. Enter Provider Information

    Provider Information form

Note: the provider information must match exactly the name and address on file with the IRS. If it does not, you may need to upload a 147C or CP575 IRS letter to the enrollment for verification purposes.

Note: if the TIN has already been registered with a payerenrollservices.com account, you will be notified on this screen and will need to have the account admin update the clearinghouse information before enrollment can be submitted.

Updating the clearinghouse on an existing enrollment

  1. Select the Tax ID number you wish to update

  2. Select the pencil icon next to the ERA approval you want to edit to update clearinghouse information

    ERA row with edit pencil

  3. Select the clearinghouse name Taiga provided you under the Clearinghouse Name dropdown

    Edit Service clearinghouse dropdown

  4. Click Submit

Once the clearinghouse information has been updated, you can submit the enrollment form through Change Healthcare Connect Center to complete the enrollment process.

Adding a user to an existing enrollment

  1. Select the Tax ID number you wish to update

  2. Select the Users tab

  3. Select Add New User

    Users tab with Add New User button

  4. Enter the user information you'd like to add and click Continue

    Add New User form

Note: you may be unable to add a user until the enrollment is approved by Change Healthcare.

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