Zelis is a consolidated payment portal used by many payers to manage ERA and EFT enrollments. Taiga requests that customers provide access so we can update clearinghouse information and manage EFT enrollment. Zelis access can also be used to download 835 remits in the event of a missing or incorrect ERA enrollment.
Adding a new user
Log on to the Zelis Payment Portal: https://provider.zelispayments.com
Select User Management from the dropdown menu
Select Add a User
Enter the user details for Taiga's billing team:
Nanda Guntupalli — [email protected]
Adam Wax — [email protected]
Username — create a username and select Click to validate username to check availability
Permissions — please make sure Downloading Data, Lookup of Claims, Lookup of Payments, and Manage Payment Options are selected
Click Save