Taiga

How to read the Remits page, what posting statuses mean, and how remittances reconcile against your claims.

Remits and insurance payments

What each page in the Taiga dashboard does and where to find claims, payments, reports, and your practice records.

A tour of the Taiga dashboard

How to search, filter, and read the Claims page, and what's inside a claim's detail view.

Tracking your claims

How the Patient Balances page works — reviewing what patients owe and sending secure payment requests.

Collecting patient balances

How to use the Reports page to ask questions about your claims, charges, A/R, and encounters in plain English.

Getting answers from Reports

How to read the Eligibility page and what coverage checks Taiga runs against your patients' plans.

Eligibility checks

How the Follow-Up page groups claims that need attention, and which groups need action from your team.

The Follow-Up queue

How to add patients, attach insurance, and submit claims manually from the Taiga dashboard.

Patients and manual claim submission

What the Practice section of the dashboard shows and why keeping these records accurate matters for clean claims.

Practice records: providers, facilities, credentialing, contracts, and fee schedules

What each claim status in Taiga means, and how statuses group into lifecycle stages from coding to payment.

Understanding claim statuses

Nanda Guntupalli

Learn every page of the Taiga dashboard — claims, payments, reports, and your practice records.

Using the dashboard

Find answers and get help from Intercom Support and Community Experts

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A quick lap of the product so you know where everything lives.

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Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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