The Taiga dashboard is where your team watches the money: what's been billed, what's been paid, and what needs attention. Taiga's ops team works claims on your behalf, so most pages are read-only views into work happening for you.
Billing
Overview — cash collected, claims submitted, and payer balances at a glance: payments posted in the last 30 days, claims awaiting a payer response, denial rate, aging, and average days to payment, plus a snapshot of your claims mix and outstanding balances.
Reports — ask questions about your claims, charges, A/R, and encounters in plain English and get a report back.
Claims — every claim Taiga has touched, with current status and the money flowing through it.
Patients — patients on file for manual claim submission.
Follow-Up — claims Taiga is actively reviewing, plus any issues flagged for your team to weigh in on.
Remits — electronic remittances (ERAs) received from payers.
Patient Balances — what patients owe after insurance pays, with secure payment requests.
Eligibility — insurance coverage checks Taiga has run against your patients' plans.
Practice
Providers — the providers configured for billing.
Facilities — the locations Taiga bills under for your practice.
Credentialing — provider credentialing status by billing provider and payer.
Contracts — payer contracts attached to your billing providers.
Fee Schedules — contracted rates by code for your billing providers.
Developers — API keys and partner API documentation, if your team integrates with Taiga programmatically.
Invoices — your monthly Taiga invoices, payable online by card or bank transfer.
Finding things fast
The search box at the top of the sidebar (or ⌘K / Ctrl+K) searches claims by patient name, claim ID, member ID, or date of birth and jumps to any page.
Getting help
Click Help at the bottom of the sidebar, or use the messenger bubble in the bottom-right corner to reach the Taiga team without leaving the dashboard.