The Reports page does two things. Ask a question about your billing in plain English and Taiga pulls the numbers and puts together a report — or, under Browse reports, open one of the standing reports that are always there.
What you can ask
Anything about your claims, charges, A/R, and encounters. Good starting points:
"Summarize my claims by status"
"How much of my A/R is over 60 days?"
"What are my top billed CPT codes?"
"What's my outstanding insurance vs patient balance?"
Follow-up questions work too — narrow a report by payer, provider, or date range by just asking ("only Aetna", "just last quarter").
Browse reports
Below the question box is a grid of standing reports — the same numbers, already built, if you'd rather click than ask:
Top-line KPIs — charges, revenue, adjudication, net collection rate, first pass resolution, and A/R aging, filterable across the book.
Net Collection Rate and First Pass Resolution Rate — each over time and broken down by payer, CPT code, and provider.
A/R Aging — gross A/R by aging bucket, and by payer, code, provider, and facility.
Trends — charges billed and payments collected month over month.
Payer mix — billed, collected, and outstanding dollars by primary payer.
Denials — adjustment reasons and denial rates by payer and procedure.
Procedures — charge volume, units, and collections by procedure code.
Scorecard — days in A/R, collection and first-pass rates, charge lag, and write-off ratio, with the definitions behind each one.
Top-line KPIs, net collection rate, first pass resolution rate, and A/R aging carry a filter bar for date range, payer, provider, and facility, so you can narrow the report without starting over.
Things to know
Billing data syncs periodically, so figures may lag live activity slightly.
For a fixed at-a-glance summary (collections, denial rate, aging), the Overview page is quicker.
For claim-by-claim detail, use the Claims page filters and export — Reports is for aggregates and trends.