When a payer finishes processing claims, it sends back an electronic remittance advice (ERA) — an itemized statement of what was paid, adjusted, or denied, usually tied to a check or electronic payment. The Remits page lists every remittance Taiga has received for your practice.

Taiga reconciles remits against your claims automatically — payments are posted to the right claims and service lines without your team keying anything in. When a payer mails paper instead, upload the original document for our billing team to review and post separately.

Each row is one remittance: the check number, check date and amount, the payer, the payee identifier, how many claims it covers, and its posting status:

Use the tabs (All / Posted / Snoozed) and the filters — check number, check date range, amount, payer, posting status — to find a specific payment. This is the place to answer "did the check from this payer arrive, and which claims did it cover?"

Open any remit to see its detail page. From there you can Download ERA to get the original electronic remittance — the raw 835 file exactly as the payer sent it — or Download PDF for a readable summary of the same remittance. The Download ERA button only appears when the whole remittance belongs to your practice (and never on sample data), so if a remit also covers another practice's claims you'll see the PDF but not the raw file.

To pull many at once, set a check date range on the Remits page and use Download all ERAs — it returns a ZIP of the raw 835 files for every remittance in that range (and any other filters you've applied) that fully belongs to your practice. The button stays disabled until you set a date range, which keeps each download bounded.

Use Download EOBs for a readable bulk export. Pick the required check date range, and Taiga returns a ZIP with one EOB PDF per remittance that fully belongs to your practice while preserving the other filters applied to the table.

Use the Paper remits button at the top right of the Remits page. Choose up to 20 JPEG, PNG, WebP, or PDF files, 25 MB each. If your practice has more than one billing provider, select the NPI shown on the documents, then choose Submit for review. The selected NPI applies to every file in the submission, so submit documents for different NPIs separately.

Front desk users open Paper Remits in the sidebar instead. The uploader and upload history appear on that page rather than in a dialog, and the history has no Download link.

The confirmation means your original document is saved for our billing team. Uploading does not post a payment, and you do not need to enter payment amounts or match claims. Our team reviews the document and records the payment separately.

Your uploaded originals stay listed under Upload history in the same dialog, with a received date and a Download link. They remain available after you close the page. The received date confirms delivery of the document; it does not indicate that payment posting is complete.

If submission fails, choose Retry submission to finish the files that did not go through. Files already received are not uploaded again.

On any claim, the Dx, Service lines & Remits tab shows the remits and insurance payments applied to that specific claim, line by line. The claim's money summary (billed, allowed, payments, balance) updates as remits post.

Click a check number under Remits or Insurance Payments to open that remit's detail page, where you can download it. A check number shows as plain text when there's no matching remit to open.

If a check amount doesn't match what you expected, or a remit sits unposted longer than you'd expect, message us from the dashboard with the check number — that's the fastest handle for us to investigate.