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Practice records: providers, facilities, credentialing, contracts, and fee schedules

What the Practice section of the dashboard shows and why keeping these records accurate matters for clean claims.

Written by Nanda Guntupalli

The Practice section of the sidebar holds the configuration your claims are built on. These records are managed by Taiga as part of your setup — the pages give your team full visibility into what's configured.

Providers

The providers configured for billing, with their NPIs and taxonomy codes. Every claim carries a rendering provider and a billing provider from this list.

Facilities

The locations Taiga bills under for your practice, including each facility's Place of Service code (the CMS code that appears on claims).

Credentialing

Provider credentialing status by billing provider and payer — whether each provider is effective, pending, or expired with each payer, and for which regions and date ranges.

The Credentialing page

Credentialing matters because payers deny or reject claims from providers they haven't credentialed. If you're onboarding a new provider or adding a payer, this page shows where things stand.

Contracts

The payer contracts attached to your billing providers. Claims are validated against these — a claim that doesn't match a configured contract shows up in the Follow-Up queue as a contracting validation error.

Fee Schedules

Your contracted rates by code for each billing provider. These drive what gets billed and what the expected allowed amounts are, which is how Taiga can spot underpayments.

Keeping records current

If a provider joins or leaves, a location opens, or you sign a new payer contract, tell the Taiga team via the messenger and we'll update these records — accurate practice records are the foundation of clean claims.

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